It’s been said that the best way to improve employee retention is improve “Employee Engagement” Yes, we hear the term all the time, but what is it, really?
According to Gallup, an engaged employee is one who is fully absorbed by and enthusiastic about their work and takes positive action to further the organization’s reputation and interest.
Now, that’s a mouth-full. I recently came across this Entrepreneur Magazine article that helped me better understand Employee Engagement by understanding what it’s not.
12 SIGNS OF A DISENGAGED EMPLOYEE
- Complain: Bad employees always complain and nothing is ever good enough for them.
- Makes Excuses: Bad employees never take responsibility and always find an excuse.
- Lack Enthusiasm: When a new project comes up, this employee is the least excited.
- Doesn’t Help Others: They’re always saying, “It’s not my job”.
- Gossip: Gossip destroys morale and the team dynamic and creates cliques.
- Liar: An employee that lies and makes up stories is really dangerous for the team.
- Know It All: Bad employees act like they know everything.
- Independent: Bad employees are set on working alone, not willing to collaborate.
- Irresponsible: Bad employees often miss deadlines and break their promises.
- No Initiative: Bad employees lack initiative and wait to be told what to do next.
- No Growth: They don’t invest in themselves to become better & grow.
- Don’t Support A Good Company Culture: Any employee that’s not willing to help improve the company culture should be let go, because they will be a drain on the rest of the team.
According to Gallup, the lack of employee engagement costs American businesses over $550 billion a year. Companies can significantly improve their bottom line by placing more emphasis on employee engagement.
Corporations whose employees are engaged perform 200% better than companies whose employees are not.
When employees are engaged at work, they feel a connection with the company. They believe that the work they’re doing is important and therefore work harder.
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Highly engaged employees make the customer experience.
Disengaged employees break it.
– Timothy R. Clark